A fix is available
APAR status
Closed as program error.
Error description
Customer sees an increase in CPU after upgrading Agentless 6.30 Fixpack 6. This is due to messages being written to the RAS1 log file that should not be written at ERROR level. Data collection is processed correctly. This occurs across the Agentless agents (r2-r6). Related Files and Output: The RAS1 log for the Agentless agent is filled with the following messages: (56A23C39.0FE9-2514:listcursor.cpp,72,"hasMoreElements") listcursor head = 86D1C8, cursor=86D258 (56A23C39.0FEA-2514:listcursor.cpp,56,"setToNext") listcursor head = 86D1C8, cursor=86D2E8
Local fix
Problem summary
Increase in CPU after upgrading to Agentless 6.30 FP6. Extra tracing was enabled which results in log messages being continually written to the RAS1 log file. This can affect any of the Agentless agents. The RAS1 log for the Agentless agent is filled with the following messages: (56A23C39.0FE9-2514:listcursor.cpp,72,"hasMoreElements") listcursor head = 86D1C8, cursor=86D258 (56A23C39.0FEA-2514:listcursor.cpp,56,"setToNext") listcursor head = 86D1C8, cursor=86D2E8
Problem conclusion
The extra tracing has been removed. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.3.0-TIV-ITM-FP0007
Temporary fix
Comments
APAR Information
APAR number
IV80811
Reported component name
ITM REMOTE WIND
Reported component ID
5724C04RW
Reported release
630
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-01-26
Closed date
2016-04-25
Last modified date
2017-01-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITM REMOTE WIND
Fixed component ID
5724C04RW
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 March 2023