IV78835: ERRORS WHEN USING IE11 COMPATIBILITY MODE AND MAXIMO 7.6.0.2.

APAR status

• Closed as program error.

Error description

• ERROR DESCRIPTION:
  PROBLEM:
  When trying to log into Maximo 7.6.0.2 with internet explorer 11
  and having compatibility mode enabled it throws an error
  (yellow triangle in bottom left corner (IE)
  message when you first get to the page and some of the toolbars
  don't display correctly. (toolbar icons not aligned correctly.)
  PERFORMANCE ISSUE:
  No
  STEPS TO REPRODUCE:
  Enable compatibility mode for IE 11.
  Log in to Maximo using IE11.
  you will see error when you first display page.
  (yellow triangle in bottom left corner (IE)
  CURRENT ERRONEOUS RESULT:
  Layout of page not correct and errors on the page.
  (toolbar icons not aligned correctly.)
  EXPECTED RESULT:
  You should be able to use Compatibility mode with Maximo.
  ADDITIONAL INFO:
  N/A
  ENVIRONMENT (SYSTEM INFO):
  7.6.0.2.
  LOCAL FIX:
  None
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IE 11 browser                                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ERRORS WHEN USING  IE11 COMPATIBILITY MODE AND MAXIMO        *
  * 7.6.0.2.                                                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Fixed in Tpae 7.6.0.4 fix pack.                              *
  ****************************************************************
  

Problem conclusion

• Added meta tag to force compatibility mode off for Maximo.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  ADMIN & SECURIT

• Fixed component ID

  TIVOADMIN

Applicable component levels

• R760 PSY

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