IBM Support

IV78215: A SQL query runs thousands of times resulting in high CPU usage

Fixes are available

JR55049 - Mandatory cumulative Interim Fix #3 for WebSphere Commerce Version 7 Fix Pack 9
JR57861 - Mandatory cumulative Interim Fix 5 for WebSphere Commerce Version 7 Fix Pack 9

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APAR status

  • Closed as program error.

Error description

  • StoreDataBean.getSalesCatalogs method uses an access bean finder
query that the data cache does not cache.
This causes a SQL query to run thousands of times per hour.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce versions 6 and 7 customers who use the
StoreDataBean.getSalesCatalogs method.

PROBLEM ABSTRACT:
A SQL query runs thousands of times resulting in high CPU usage

BUSINESS IMPACT:
SQL query causes unnecessary high CPU usage.

RECOMMENDATION:

    



Problem conclusion


    

  • The StoreDataBean.getSalesCatalogs method is changed to cache
the query in the object cache with JNDI name
services/cache/WCSystemDistributedMapCache using the
com.ibm.commerce.catalog.objsrc.CatalogCache logical data cache.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV78215
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3801
    • 

  • Reported release
    600
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-10-21
    • 

  • Closed date
    2015-11-11
    • 

  • Last modified date
    2015-11-11
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3801
    • 



Applicable component levels


    

  • R600  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 November 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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