IBM Support

IV77632: ERROR SIGNEDDATAVERIFICATIONFAILURE ON ROLES TABLE

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APAR status

  • Closed as program error.

Error description

  • There are potential race conditions when different fields
    related with Roles information are updated at the same time.
    This can cause the SignedData stored in the ROLES table to be
    inconsistent with the data.
    
    This would result in SignedDataVerificationFailure errors
    logged in the BESRelay.log.
    

Local fix

  • If the customer is running a single Root Server environment,
    the following command has to be run to get the environment in a
    working state:
    
    BESAdmin.exe /resignSecurityData
    
    If the customer is running a DSA environment, the above command
    has to be run first on the primary server and then on the
    replica servers. In a DSA scenario it is suggested to turnoff
    the secondary server during the procedure to prevent that a
    replication occurs in the middle of it.
    

Problem summary

  • Fixed in IBM BigFix 9.5 (fixpack 7)
    General availability October 2017 (release schedule subject to
    change).
    

Problem conclusion

  • This is resolved in:
    IBM BigFix 9.5 (fixpack 7)
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV77632

  • Reported component name

    TIV EP MGR SERV

  • Reported component ID

    5725C43SV

  • Reported release

    92W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-01

  • Closed date

    2017-09-25

  • Last modified date

    2017-09-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV EP MGR SERV

  • Fixed component ID

    5725C43SV

Applicable component levels

  • R95W PSY

       UP

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Document Information

Modified date:
25 September 2017