IV76322: CAE LOCAL MACHINE TIME

APAR status

• Closed as program error.

Error description

• This causes issues as Maximo defaults
  certain dates using the server time regardless of the
  Profile>Default
  Information Time Zone is set to.
  .
  Steps
  1)  Go to Work Order Tracking application
  2)  Create new Work Order and SAVE the Work Order
  3)  Change Status to In Progress
  4)  Check the Actual Start Date on the WO to see the DATE/TIME
  (should
  reflect EST)
  5)  Change the Date and Time Setting then change the Time Zone
  to CT on
  your Desktop
  6)  Click in the Actual Finish Date on the WO and use the
  related
  Calendar control for this date
  NOTE it àÉ s using a CT DATE/TIME as it appears to be pulling
  this date
  from the Local machine and NOT the server
  .
  Additional Comments
  The client believes that the Calendar should pull the time from
  the
  Server and NOT th elocal machine.
  
  Application Work Order Tracking
  
  Industry Solution N/A
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Maximo Users                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Date/Time Calendar Control uses local machine time for       *
  * default time instead of user profile time zone or server     *
  * time zone.                                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to latrest release.                                  *
  ****************************************************************
  This causes issues as Maximo defaults certain dates using the
  server time regardless of the Profile>Default Information Time
  Zone is set to.
  
  Steps
  1)  Sign Into Maximo and Go to Work Order Tracking application.
  2)  Create new Work Order and SAVE the Work Order.
  3)  Change Status to In Progress.
  4)  Check the Actual Start Date on the WO to see the DATE/TIME
  (should reflect the user profile time zone or server time zone).
  5)  Sign Out of Maximo.
  6)  From Windows desktop system tray change the Date and Time
  Setting then change the Time Zone to one that doesn't match the
  profile time zone.
  7)  Sign Into Maximo and Go to Work Order Tracking application
  and retrieve record.
  8)  Click in the Actual Finish Date on the WO and use the
  related Calendar control for this date and press Ok button to
  select the default date/time.
  
  Current result:
  It appears to be defaulting this time from the local machine and
  NOT the server.
  
  Expected result:
  The Calendar should default the time from the Server and NOT
  from the local machine.
  

Problem conclusion

• Date/Time Calendar Control uses the user profile time zone or
  server time zone to default the current time.
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Fix Pack Release 7.5.0.9 TPAE
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R750 PSY

     UP