IV74708: CONFIGURING A RUNNING PORTAL SERVER DISPLAY INCORRECT MESSAGE

IBM Tivoli Monitoring 6.3.0 Fix Pack 7 (6.3.0-TIV-ITM-FP0007)

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  When configuring the Portal Server as a non root user and the
  Portal Server is running at the start of the configuration
  attempt, the following message in displayed incorrectly.
  
  Component can not be managed due to insufficient privileges
  
  This message is displayed because the script
  InstallPresentation.sh changed the way that it stopped the
  Portal Server during configuration.by
  
  RECREATE INSTRUCTIONS:
  1) Install ITM 6.30 or higher Portal Server on Unix or Linux as
  non-root.
  2) Configure the Portal Server as the same non-root user.
  3) Start the Portal Server as the same non-root user.
  4) Configure the Portal Server while it is still running.
     Whether you configure the Portal Server interactively or
  silently you
     will see messages like the following displayed at the end.
  
  ... running InstallPresentation.sh
  ... InstallPresentation.sh completed
  
  Info - If you would like to update the machine restart scripts,
  you can
  enter a root password:
  KCIIN2805E ERROR: You are not running as root and protocols
  "[SSH,
  REXEC, RSH]" are not enabled on this machine.
  KCIIN2803E ERROR: The machine boot scripts can not be updated
  automatically for you.
  Please manually run the following command as root:
  /Tivoli/IBM/ITM/bin/UpdateAutoRun.sh -h /Tivoli/IBM/ITM
  Agent configuration completed...
  Would you like to restart the component to allow new
  configuration to
  take effect? [1=Yes, 2=No] (Default is: 1): 1
  Component can not be managed due to insufficient privileges
  Would you like to start Tivoli Enterprise Portal Server now?
  [1=Yes,
  2=No] (Default is: 2): 1
  Starting Tivoli Enterprise Portal Server
  Tivoli Enterprise Portal Server started
  
  5) Notice that the following message is displayed even though
  you are
     able to start the Portal Server:
  
  Component can not be managed due to insufficient privileges
  

Local fix

• 1) Ignore the message.
  2) Stop the Portal Server before performing configuration
  

Problem summary

• Message incorrectly displayed during non-root Portal Server
  configuration.
  
  When configuring the Portal Server as a non-root user while it
  is running, the following message is incorrectly displayed:
  Component can not be managed due to insufficient privileges.
  

Problem conclusion

• The code was changed so that the message in no longer
  incorrectly displayed.
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.3.0-TIV-ITM-FP0007
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  OMEG DIST INSTA

• Fixed component ID

  5608A41CI

Applicable component levels

• R630 PSY

     UP