APAR status
Closed as program error.
Error description
When authentication requests are being sent to Maximo from the Maximo Monitoring Agent they are being converted to lowercase instead of being sent in the proper case. This causes a login failure with ID's are stored in uppercase in the Maximo database.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * All Maximo Users * **************************************************************** * PROBLEM DESCRIPTION: * * Maximo monitoring agent userid is being converted to * * lowercase. * **************************************************************** * RECOMMENDATION: * * Upgrade to latest release. * **************************************************************** When authentication requests are being sent to Maximo from the Maximo Monitoring Agent they are being converted to lowercase instead of being sent in the proper case. This causes a login failure with ID's are stored in uppercase in the Maximo database.
Problem conclusion
Maximo monitoring agent userid is not converted to lowercase. The fix for this APAR is contained in the following maintenance package: | release\fix pack | Fix Pack Release 7.5.0.9 TPAE
Temporary fix
Comments
APAR Information
APAR number
IV72284
Reported component name
MAXIMO SYSTEMS
Reported component ID
5724R46AV
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-04-16
Closed date
2015-04-21
Last modified date
2015-04-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SYSTEMS
Fixed component ID
5724R46AV
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPP5","label":"System Related"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
21 April 2015