IBM Support

IV72284: MAXIMO MONITORING AGENT USERID IS BEING COVERTED TO LOWERCASE BY MAXIMO

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When authentication requests are being sent to Maximo from the
    Maximo Monitoring Agent they are being converted to lowercase
    instead of being sent in the proper case.  This causes a login
    failure with ID's are stored in uppercase in the Maximo
    database.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Maximo Users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Maximo monitoring agent userid is being converted to         *
    * lowercase.                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to latest release.                                   *
    ****************************************************************
    When authentication requests are being sent to Maximo from the
    Maximo Monitoring Agent they are being converted to lowercase
    instead of being sent in the proper case.  This causes a login
    failure with ID's are stored in uppercase in the Maximo
    database.
    

Problem conclusion

  • Maximo monitoring agent userid is not converted to lowercase.
    
    The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Fix Pack Release 7.5.0.9 TPAE
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV72284

  • Reported component name

    MAXIMO SYSTEMS

  • Reported component ID

    5724R46AV

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-04-16

  • Closed date

    2015-04-21

  • Last modified date

    2015-04-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SYSTEMS

  • Fixed component ID

    5724R46AV

Applicable component levels

  • R750 PSY

       UP

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Document Information

Modified date:
21 April 2015