IBM Support

IV68952: WORNG IMAGES PATHS DEFINITION IN NCP_WEBTOOL_STYLE.CSS AND NCP_WT_BORDER.TMPL

Direct links to fixes

4.1.1-TIV-ITNMIP-Linux-FP0002
4.1.1_README_NLS_FP0002
4.1.1_README_FP0002
3.9.0-TIV-ITNMIP-Solaris-FP0005
3.9.0_INSTALL_NLS_FP0005
3.9.0_INSTALL_FP0005
3.9.0-TIV-ITNMIP-Windows-FP0005
3.9.0-TIV-ITNMIP-zLinux-FP0005
3.9.0-TIV-ITNMIP-Linux-FP0005
3.9.0-TIV-ITNMIP-AIX-FP0005
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005
IBM Tivoli Network Manager IP Edition 4.1.1 Fix Pack 2, 4.1.1-TIV-ITNMIP-FP0002

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APAR status

  • Closed as program error.

Error description

  • On a fresh 3.9 isntall (tested on fresh fp4 as customer
reported) it seems we have 2 wrong path definitions in both
ncp_webtool_style.css and ncp_wt_border.tmpl files.

/opt/IBM/tivoli/tipv2/profiles/TIPProfile/installedApps/TIPCell/
isc.ear/ncp_webtools_tip.war/styles/ncp_webtool_style.css
and
/opt/IBM/tivoli/netcool/precision/scripts/webtools/etc/templates
/ncp_wt_border.tmpl

Local fix

  • we have manually edited both:
For ncp_wt_border.tmpl:
Old: <img src="images/spacer.png" border="0" width="1"
height="1">
New: <img src="styles/images/spacer.png" border="0" width="1"
height="1"

For ncp_webtool_style.css:
Old:
/ibm/console/images/isclite/content/portlet_titlebar_bkg.gif
New:
/ibm/console/themes/ISCTheme/images/content/portlet_titlebar_bkg
.gif

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* All                                                          *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Images show as missing.                                      *
****************************************************************
* RECOMMENDATION:                                              *
* | fix pack | 3.9.0-ITNMIP-FP0005                             *
* | fix pack | 4.1.1-ITNMIP-FP0002                             *
****************************************************************

Problem conclusion

  • | fix pack | 3.9.0-ITNMIP-FP0005
| fix pack | 4.1.1-ITNMIP-FP0002

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV68952
    • 

  • Reported component name
    TIV NETWK MGR I
    • 

  • Reported component ID
    5724S4500
    • 

  • Reported release
    390
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2015-01-27
    • 

  • Closed date
    2015-07-09
    • 

  • Last modified date
    2015-07-09
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TIV NETWK MGR I
    • 

  • Fixed component ID
    5724S4500
    • 



Applicable component levels


    

  • R390  PSN
       UP
    • 

  • R390  PSY
       UP
    • 

  • R411  PSN
       UP
    • 

  • R411  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            09 July 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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