IV67261: WHEN USER DELETE A RESPONSE ACTION FROM A RESPONSE PLAN THAT WAS DUPLICATED, THEY DELETE THE ACTION ON THE ORIGINAL RESPON

APAR status

• Closed as program error.

Error description

• User complained that when they delete a Response Action from a
  Response Plan that was duplicated, they delete the action on the
  original response plan
  
  
  Steps to recreate:
  ------------------
  1.  Go to Service Level-> Response Plans
  2.  Create a New Response Plan, assign it a ranking of 1 and
  applies to
  SR.  Save the record
  3.  Click on the Response Actions Tab.  Click the New Row
  button in the
  Actions pane.  Add the action SR CREATECHANGE and save the
  record.
  4.  Click the duplicate Response Plan action
  5.  Record the id of the new Response Plan so you can search
  for it
  later on.  Click Ok.
  6.  Click on the Response Actions tab.  Use the delete icon to
  remove
  the action and save the record.
  7.  Search and select the original response plan.
  8.  Click on the Response Actions.  You will see that the
  response
  action is now removed.
  9.  Search for the response plan created in step 3.
  10.  Click on Response Actions.  You will see that the Response
  Action
  was not deleted.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Maximo for Service Provider                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When user delete a response plan action from a Responseplan  *
  * that was duplicated, the system deletes the action of the    *
  * original response plan record.                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * none                                                         *
  ****************************************************************
  

Problem conclusion

• New validation included to distinguish the action of duplicate
  response plan.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Unknown
  

Fix information

• Fixed component name

  SERVICE PROVIDE

• Fixed component ID

  5724R46SV

Applicable component levels

• R751 PSY

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