IV66557: AFTER RUNNING MIGRATE-EXPORT, USERS CANNOT LOG IN

IBM Tivoli Monitoring 6.3.0 Fix Pack 6 (6.3.0-TIV-ITM-FP0006)

APAR status

• Closed as program error.

Error description

• After running migrate-export many times over a period of time,
  users are
  unable to log in to the portal client. The portal server log
  shows many
  messages like the following:
  
  ERRMSG: Warning: 100 active connections. Retry #4 on datasource
  'TEPS'
  
  RECREATE INSTRUCTIONS:
  - start the portal server
  - run the migrate-export script
  - from db2 prompt, enter 'list applications'
  - result will show open connections from KfwServices
  - run migrate-export script again
  - run 'list applications' again
  - result will show an increase of one in open connections from
  KfwServices
  - if run 100 times, the 100 active connections error will appear
  

Local fix

Problem summary

• Users are unable to log in to the portal client.  The portal
  server log shows many messages similar to the following:
  
  ERRMSG: Warning: 100 active connections.  Retry #4 on datasource
  'TEPS'
  
  The problem may start during an execution of the migrate-export
  script.
  

Problem conclusion

• Fixed an issue where the portal server was not releasing
  connections to the portal server database.
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.3.0-TIV-ITM-FP0006
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEPS

• Fixed component ID

  5724C04PS

Applicable component levels

• R630 PSY

     UP