IV66337: WEBSERVICE LISTENER POLICY STRING VALUE PARAMETERS CAN'T ACCEPT MULTIPLES LINES ENTRIES AND SOME SPECIAL CHARACTERS

Direct links to fixes

APAR status

Closed as program error.

Error description

Using multi-lined string values and some special characters
parameters with WebService Listener Policies results in soap
envelope:  "Internal Server Error
(com.micromuse.common.parser.internal.core.TokenMgrError:
Lexical error"

Local fix

Fix to be provided by L3, also one needs to first add the
"<format>" String tag prior to each pair of "<name>" and
"<value>" tags to those WebService Listener Policy parameters.

Problem summary

****************************************************************
* USERS AFFECTED:                                              *
* All Impact Users                                             *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* When the customer enters multiples lines of text as value    *
* for the policy user parameter, the policy fails with an      *
* error.                                                       *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
The code was parsing the string entered and was failing when it
encountered a newline or tab character.

Problem conclusion

The fix is to accept the String value as is.
The Fix for this APAR is contained in the following maintenance
package:
| Fix Pack | 5.1.1-TIV-NCI-FP0003
| Fix pack | 6.1.0-TIV-NCI-FP0003
| Fix pack | 6.1.1-TIV-NCI-FP0003
| Fix pack | 7.1.0-TIV-NCI-FP0002

Temporary fix

Comments

APAR Information

APAR number
IV66337
Reported component name
NETCOOL/IMPACT
Reported component ID
5724O59IS
Reported release
511
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-10-29
Closed date
2014-12-18
Last modified date
2015-02-03

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name
NETCOOL/IMPACT
Fixed component ID
5724O59IS

Applicable component levels

R511 PSY
UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"511"}]

Document Information

Modified date:
01 October 2021

Tips

IV66337: WEBSERVICE LISTENER POLICY STRING VALUE PARAMETERS CAN'T ACCEPT MULTIPLES LINES ENTRIES AND SOME SPECIAL CHARACTERS

Direct links to fixes

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

R511 PSY

Document Information

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