IV65311: THE TIMED-OUT USER IS STILL IN MAXSESSION

APAR status

• Closed as program error.

Error description

• When a user session in an LDAP environment times out due to
  inactivity, you normally get a a message that the user has
  timed out with an OK button. When the button is clicked, an
  LDAP logout screen will pop, giving the user the option to
  return.
  
  With Release 7505, when the user session times out, the browser
  URL is - http://example:9998/maximo/ui/login and the start
  center is displayed. The timed-out user is still in maxsession
  and can create records. The Sign Out link on the command row
  refreshes the start center and doesn't perform the logout. The
  browser must be closed to end the UI session, but the user
  remains active in maxsession.
  
  This happens with both basic and forms authentication.
  
  To Reproduce:
  1) Login to Maximo 7.5.0.6 in an LDAP Environment and let the
  session time out due to inactivity.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * N/A                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * THE TIMED-OUT USER IS STILL IN MAXSESSION                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Fixed in Tpae 7.5.0.8 fix pack                               *
  ****************************************************************
  

Problem conclusion

• Fixed by duplicate APAR IV54963
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO SYSTEMS

• Fixed component ID

  5724R46AV

Applicable component levels

• R750 PSY

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