IV65192: WORKSPACE GALLERY SEQUENCE CHANGE FAILS

IBM Tivoli Monitoring 6.3.0 Fix Pack 5 (6.3.0-TIV-ITM-FP0005)

APAR status

• Closed as program error.

Error description

• ********************** START OF APAR OPEN TEMPLATE
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  * Please open an apar with the following severity and
  information:     *
  *
  *
  APAR Type:            Internal
  Approver Initials:    EA
  Severity:             3
  Reported Release:     623
  Compid:               5724C04EP Tivoli Enterprise Portal
  ABSTRACT:             Workspace Gallery sequence change fails
  PROBLEM DESCRIPTION:
  In environments having more than one version of the same agent,
  the
  Workspace Gallery feature may not allow workspace order to be
  changed or
  it may only allow some workspaces to be swapped but even then
  the final
  order may not be as specified.
  
  RECREATE INSTRUCTIONS:
  1-Install customer provided nodestatus and saveexport data.
  2-Navigate to the following Navigator node:
  IBMSAP1V9
    mySAP Agent
      PP1-ps3181:mySAP
        RDX-PS3181_RDX_20:Ins
          CCMS Monitoring
  3-Open the Workspace Gallery from the View menu
  4-Drag and drop the right-most thumbnail image onto the
  left-most one
    Observe that the order remains unchanged
  
  LOCAL FIX:
  No workaround available
  
  *********************** END OF APAR OPEN TEMPLATE
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Local fix

• no workaround available
  

Problem summary

• The portal client Workspace Gallery dialog reordering feature
  fails when multiple versions of workspaces exist.
  
  
  In environments having more than one version of the same agent,
  the portal client Workspace Gallery dialog may not allow
  workspace order to be changed or it may allow some workspaces to
  be swapped but the final order still may not be as specified.
  

Problem conclusion

• The Workspace Gallery dialog logic was changed to correctly
  handle multiple workspace versions for the same Navigator node.
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.3.0-TIV-IT
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEP

• Fixed component ID

  5724C04EP

Applicable component levels

• R630 PSY

     UP