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IV65092: WHEN FIXLETID(8101027) RUN 2 TIMES AT SAME MACHINE, 2ND ACTION STAY RUNNING.

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APAR status

  • Closed as program error.

Error description

  • -Summary-
    When FixletID(8101027) run 2 times at same machine, 2nd action
    stay running. When 2nd action state 'expired', action failed.
    
    -Operation-
    1.There is a machine installed Adobe Reader 10.1.8(MUI).
    2.FixletID(8101027) is aoociated target machine.
    3.FixletID(8101027):Action1 applied to target machine.
    4.Action1  succes and updated Adobe Reader 11.0.
    5.Uninstall Adobe Reader 11.0 from 'Program and Feature' of
    target machine.
    6.Install Adobe Reader 10.0.
    7.Update Adobe Reader 10.1.8(NOT use IEM, manual update).
    8.FixletID(8101027) is aoociated target machine.
    9.FixletID(8101027):Action1 applied to target machine.
    10.action stay running.
        stay following statement:
          waithidden "{pathname of file "unzip.exe" of folder
    "unzip" of parent folder of
           regapp "besclient.exe"}" "{pathname of client folder of
    current
    site
           & "\AdbeRdr11000_mui_Std.zip"}" -d "{pathname of client
    folder of current site
           & "\AdbeRdr11000_mui_Std"}"
           delete AdbeRdr11000_mui_Std.zip
    
    -Repletion-
    After operation4, %program files%BigFix Enterprise\BES
    Client\__BESData\Updates for Windows
    Applications\AdbeRdr11000_mui_Std folder exists.
    
     Action taken:
     I did a test in my environment.
     I can recreate the problem.
    

Local fix

Problem summary

  • When fixlet (ID 8101027) run 2 times at the same machine, the
    2nd action stay running. When the 2nd action state "expired" in
    console, action failed.
    

Problem conclusion

  • The content has been republished.
    
    Published site:
    
    Updates for Windows Applications site, version 701.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV65092

  • Reported component name

    TIV EP MGR PTCH

  • Reported component ID

    5725C43PM

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-09-22

  • Closed date

    2014-09-30

  • Last modified date

    2014-09-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV EP MGR PTCH

  • Fixed component ID

    5725C43PM

Applicable component levels

  • R820 PSY

       UP

  • R900 PSY

       UP

  • R910 PSY

       UP

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Document Information

Modified date:
30 September 2014