IBM Support

IV64312: NEED A WORKFLOW OR SCRIPT TO IDENTIFY AND SUBSEQUENTLY FIX/REMOVE ORPHAN VMS OR PROJECTS IN TSAM

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Very often there are cases in TSAm where orphan VMs or projects
    are found. There are 2 scenarios that often occur:
    
    1) A project is in in Cancelled or Decommissioned status in TSAM
    but with virtual machines still left over in VMware.
    2) A project is in Active state in TSAM but withouth any
    virtuall machines listed in TSAM and/or VMware.
    
    We need a workflow or script that is able to report on these
    cases, so as to first identify them before they cause
    issues in the environment, and subsequently 'fix'them i.e remove
    the inconsistencies/corruption.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of Tivoli Service Automation
    Manager.
    
    ****************************************************************
    * PROBLEM DESCRIPTION:
    
    compareVMS rest call did not help identifying orphan projects or
    vms.
    ****************************************************************
    * RECOMMENDATION:
    Apply LA fix 7.2.4.4-TIV-TSAM-LA0003 to solve the problem.
    
    For permanent resolution apply Tivoli Service Automation Manager
    7.2.4.6.
    

Problem conclusion

  • User has TSAM 7.2.4.4
    
    solution ::The additional disk consumption value goes on
    increasing, needs to be reset to 0 on each refresh.
    
    Updated the java class files and listVMsOnVmwareHost.wkf and
    initialize to include more information.
    
    The fix for this APAR is contained in the following maintenance
    packages:
    | LA | 7.2.4.4-TIV-TSAM-LA0036 and 7.2.4.5-TIV-TSAM-LA0011.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV64312

  • Reported component name

    TSAM (& INSTALL

  • Reported component ID

    5724W7800

  • Reported release

    724

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-09-02

  • Closed date

    2014-12-26

  • Last modified date

    2014-12-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSAM (& INSTALL

  • Fixed component ID

    5724W7800

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFG5E","label":"Tivoli Service Automation Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"724"}]

Document Information

Modified date:
09 November 2020