IV64146: AN UNKNOWN ERROR HAS OCCURRED. PLEASE CONTACT YOUR SYSTEM ADMINISTRATOR FOR ASSISTANCE.

APAR status

• Closed as program error.

Error description

• STEPS TO REPRODUCE:
  
  One has to have 7110, with ACM 7112 and TR 7111 installed
  
  1. Create a new incident
  
  2. Move to the Activities tab and under activities section
  press new row, save
  
  3. Using the select value add a new asset to the record and an
  error is thrown on screen.
  
  
  BMXAA4214E - An unknown error has occurred.
  Please contact your system administrator for assistance.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Maximo for Transportation 7.1.1.1 users                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * AN UNKNOWN ERROR HAS OCCURRED. PLEASE CONTACT YOUR SYSTEM    *
  *       ADMINISTRATOR FOR ASSISTANCE.                          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * N/A                                                          *
  ****************************************************************
  

Problem conclusion

• Fix action method.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Tran
  

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R710 PSY

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