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IV64069: APPLICATION IMPORT DIALOG IS NOT CLOSED AFTER IV56375.

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APAR status

  • Closed as program error.

Error description

  • After applying the LAFIX for IV56375 in ISCCD 7.5.0.2
    (TPAE 7.5.0.4) environment, the customer found
    a side effect that "Application Import" dialog
    was not closed even after importing Assets.
    
    Recreation Scenario:
    1) Apply LAFIX of IV56375 and make some manual changes
    as written in the readme.
    
    2) From Assets applciation, import some Assets via
    Application Import function.
    
    3) Verify "System Message" window with the message
    like below.
    
    BMXAA7953I - The import was successful and 52 records
    were processed.
    
    4) By clicking OK, "System Messgae" window is closed.
    However, "Application Import" dialog is not closed.
    
    Before applying LAFIX, by clicking OK on "System Message"
    window, both "System Message" window and
    "Application Import" dialog were closed.
    
    However, after applying LAFIX, by clicking OK on
    "System Message" window, "Application Import" dialog
    remains. This is the problem.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Maximo Users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Application import dialog is not closed after IV56375.       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to latest IFIX                                       *
    ****************************************************************
    After applying the LAFIX for IV56375 in ISCCD 7.5.0.2 (TPAE
    7.5.0.4) environment, the customer found a side effect that
    "Application Import" dialog was not closed even after importing
    Assets.
    
    Recreation Scenario:
    1) Apply LAFIX of IV56375 and make some manual changes as
    written in the readme.
    2) From Assets applciation, import some Assets via Application
    Import function.
    3) Verify "System Message" window with the message like below.
       BMXAA7953I - The import was successful and 52 records were
    processed.
    4) By clicking OK, "System Messgae" window is closed. However,
    "Application Import" dialog is not closed.
    
    Before applying LAFIX, by clicking OK on "System Message"
    window, both "System Message" window and "Application Import"
    dialog were closed.
    However, after applying LAFIX, by clicking OK on "System
    Message" window, "Application Import" dialog remains. This is
    the problem.
    

Problem conclusion

  • Application import dialog closes after long operation dialog is
    done.
    
    The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Interim Fix Release 7.5.1.2 MIF
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV64069

  • Reported component name

    INTEGRATION

  • Reported component ID

    5724R46I1

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-08-28

  • Closed date

    2014-09-11

  • Last modified date

    2014-09-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    INTEGRATION

  • Fixed component ID

    5724R46I1

Applicable component levels

  • R750 PSY

       UP

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Document Information

Modified date:
11 September 2014