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IV63019: WHEN DELETE PRIMARY ASSET IN MOVE/MODIFY DIALOG, THE ASSET FIELD IN MAIN WO IS NOT CLEARED

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APAR status

  • Closed as program error.

Error description

  • When delete primary Asset in move/modify dialog, the asset
    field in main wo is not cleared therefore if we make a small
    change in the record,  the asset that was removed magically
    reappears.
    ENVIRONMENT:
    - SCCD: IBM SmartCloud Control Desk 7.5.1.1 Build 201309181719M
    DB Build V7511-00
    - TPAE: Tivoli's process automation engine
    7.5.0.5-IFIX20131125-1226 Build 20130903-1504 DB Build V7505-43
    HFDB Build HF7505-01
    STEPS TO REPRODUCE:
    Step 1. Create a new change
    Step 2. Add asset TEST6 and save it.
    Step 3. From More Action Menu click on Move/Swap/Modify
    Step 4. From More action Menu click on Move/Swap/Modify and
    Notice TEST6 entry (I highlighted in Yellow)
    Step 5. Click on Delete button and then Save as Plan
    Step 6. From More action Menu click on Move/Swap/Modify again
    Notice TEST6 asset is gone from MULTIASSETLOCCI.ASSETNUM (you
    can run SQL and it is not in database either)
    Customer thinks that user should not be allowed to delete
    primary target Asset. What do you think? See next step for more
    bizarre behavior
    Step 7. Now see what will happens if we make a small change
    this record , as a test I will change detail field
    Step 8. From More action Menu click on Move/Swap/Modify again
    notice our deleted value TEST6 is back.
    Customer is confused with this behavior, can you explain the
    logic
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WHEN DELETE PRIMARY ASSET IN MOVE/MODIFY DIALOG, THE ASSET   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixpack  Release 7.5.0.7 of Base Services or request   *
    * an interim fix                                               *
    ****************************************************************
    

Problem conclusion

  • Fix has been made to fix....The fix for this APAR is contained
    in the following maintenance package:
    		 | release\fix pack\interim fix for  Release 7.5.0.7 of Base
    Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV63019

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-07-28

  • Closed date

    2014-07-31

  • Last modified date

    2014-07-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • maximo
    

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R750 PSY

       UP

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Document Information

Modified date:
31 July 2014