IV61678: ERROR IN HEALTHVIEW (AEL) AS WELL AS EXCEPTION WHEN REGISTERING NETWORKVIEWTREE

4.1.1-TIV-ITNMIP-Linux-FP0002
4.1.1_README_NLS_FP0002
4.1.1_README_FP0002
3.9.0-TIV-ITNMIP-Solaris-FP0005
3.9.0_INSTALL_NLS_FP0005
3.9.0_INSTALL_FP0005
3.9.0-TIV-ITNMIP-Windows-FP0005
3.9.0-TIV-ITNMIP-zLinux-FP0005
3.9.0-TIV-ITNMIP-Linux-FP0005
3.9.0-TIV-ITNMIP-AIX-FP0005
4.1.1_README_NLS_FP0001
4.1.1_README_FP0001
4.1.1-TIV-ITNMIP-Linux-FP0001
3.9.0.4-TIV-ITNMIP-CORE-OpenSSL-Windows-IF0001
3.9.0.4-TIV-ITNMIP-GUI-Windows-IF0001
3.9.0.4-TIV-ITNMIP-GUI-Window-IF0001
3.9.0.4-TIV-ITNMIP-GUI-Unix-IF0001
3.9.0.4-TIV-ITNMIP-CORE-OpenSSL-zLinux-IF0001
3.9.0.4-TIV-ITNMIP-CORE-OpenSSL-Solaris-IF0001
3.9.0.4-TIV-ITNMIP-CORE-OpenSSL-Linux-IF0001
3.9.0.4-TIV-ITNMIP-CORE-OpenSSL-AIX-IF0001
3.9.0.4-TIV-ITNMIP-zLinux-CORE-IF0001
3.9.0.4-TIV-ITNMIP-Windows-CORE-IF0001
3.9.0.4-TIV-ITNMIP-Solaris-CORE-IF0001
3.9.0.4-TIV-ITNMIP-Linux-CORE-IF0001
3.9.0.4-TIV-ITNMIP-AIX-CORE-IF0001
3.9.0.4_README_NLS_IF0001
3.9.0.4_README_GUI_IF0001
3.9.0.4_README_CORE_OpenSSL_IF0001
3.9.0.4_README_CORE_IF0001
IBM Tivoli Network Manager IP 3.9.0.4 Interim Fix 1, 3.9.0.4-TIV-ITNMIP-IF0001
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005
IBM Tivoli Network Manager IP Edition 4.1.1 Fix Pack 2, 4.1.1-TIV-ITNMIP-FP0002

APAR status

• Closed as program error.

Error description

• In some cases it may happen that the Network View Cache is
  empty/null. This would result in the following exception:
  [2014-05-16T19:35:10.216] [WebContainer : 1]
  NetViewServer.writeView FINER: Saving view 10 as map 10 to the
  database.
  [2014-05-16T19:35:10.225] [WebContainer : 1]
  NetViewRegService.init(int workloadSize) FINE: Registration
  ThreadPool created with 2 threads for viewSize 342
  [2014-05-16T19:35:10.226] [WebContainer : 1]
  NetViewServer.writeView FINER: 410 ms.
  [2014-05-16T19:35:10.226] [NetViewRegService]
  NetViewRegService.submit() FINE: 0 Link Registrations submitted
  to the Registration ThreadPool.
  [2014-05-16T19:35:10.231] [NetViewRegService]
  NetViewRegService.submit() FINE: No entry found in cache for
  viewid 10 and viewName London
  [2014-05-16T19:35:10.232] [NetViewRegService]
  NetViewRegService.submit() FINE: 342 Node Registrations
  submitted to the Registration ThreadPool.
  [2014-05-16T19:35:10.232] [NetViewRegService]
  NetViewRegService.process() FINE: Submitted total 342
  registrations with ThreadPool size 2, beginning processing.
  [2014-05-16T19:35:10.232] [pool-194-thread-2]
  BaseRegistrationExecutor.run() WARNING: HNMTB0148W=Failed to
  register filter
  java.lang.NullPointerException
   at
  com.micromuse.topoviz.webtop.worker.NodeRegistrationExecutor.exe
  cute(NodeRegistrationExecutor.java:91)
   at
  com.micromuse.topoviz.webtop.worker.BaseRegistrationExecutor.run
  (BaseRegistrationExecutor.java:108)
   at
  java.util.concurrent.Executors$RunnableAdapter.call(Executors.ja
  va:452)
   at
  java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:31
  4)
   at java.util.concurrent.FutureTask.run(FutureTask.java:149)
   at
  java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoo
  lExecutor.java:897)
   at
  java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe
  cutor.java:919)
   at java.lang.Thread.run(Thread.java:738)
  ---
  WebGUI respectively will display an error message saying that
  ITNM requested status for non-existent Transient Webtop Entity:
  ---
  Filter Registry request failed for filter
  'NetworkViewTreeNCP_VIEW_7'.
  Filter 'NetworkViewTreeNCP_VIEW_7' of category '{1}' not found.
  ---
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Exception while registering containers for event status.     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * | fix pack | 3.9.0-ITNMIP-FP0005                             *
  * | fix pack | 4.1.1-ITNMIP-FP0001                             *
  * | fix pack | 3.9.4-ITNMIP-IF0001                             *
  ****************************************************************
  

Problem conclusion

• | fix pack | 3.9.0-ITNMIP-FP0004 IF1
  | fix pack | 4.1.1-ITNMIP-FP0001
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TIV NETWK MGR I

• Fixed component ID

  5724S4500

Applicable component levels

• R390 PSN

     UP

• R390 PSY

     UP

• R411 PSN

     UP

• R411 PSY

     UP