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IV61613: SNMP_WALK FAILS TO RETRIEVE RESULTS WHEN M_GENERALSLOWDOWN=3000

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APAR status

  • Closed as unreproducible.

Error description

  • Product: Tivoli Network Manager
    Version: 3.9
    
    Symptom:
    Set a value of m_GeneralSlowdown of 3000 for a specific target.
    Use snmp_walk.pl to walk the sytem table and the tool fails to
    return any data, the resulting .mimic and .walk files are empty.
    
    Set the value for m_GeneralSlowdown to 2900 and the snmp_walk.pl
    returns data successfully.
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ITNM 3.9 installations.                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * This problem was reported from the customer test site as     *
    * follows:                                                     *
    *                                                              *
    * Set a value of m_GeneralSlowdown of 3000 for a specific      *
    * target.                                                      *
    * Use snmp_walk.pl to walk the sytem table and the tool fails  *
    * to                                                           *
    * return any data, the resulting .mimic and .walk files are    *
    * empty.                                                       *
    *                                                              *
    * Set the value for m_GeneralSlowdown to 2900 and the          *
    * snmp_walk.pl                                                 *
    * returns data successfully.                                   *
    *                                                              *
    * This issue however, has not been reproducible either on      *
    * customer or test environments.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This APAR to be closed without resolution as it is not       *
    * reproducible.                                                *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV61613

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    390

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-17

  • Closed date

    2014-07-23

  • Last modified date

    2014-07-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R390 PSN

       UP

  • R390 PSY

       UP

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Document Information

Modified date:
23 July 2014