IV61457: AGENTS INSTALLED VIA SDA DO NOT SHOW ALL REPORT NODES

IBM Tivoli Monitoring 6.3.0 Fix Pack 5 (6.3.0-TIV-ITM-FP0005)

APAR status

• Closed as program error.

Error description

• Agents installed via SDA do not show all report nodes.
  Restarting the portal server resolves the problem.
  RECREATE INSTRUCTIONS:
  Install KYN (WebSphere) agent
  Enable SDA at TEMS
  Connect KYN agent to TEMS
  Wait for node to appear in TEP navigator
  Expand agent and view report nodes
  

Local fix

• The problem is due to the fact that the template records for
  the KYN TEPS seed data are using combined static affinities.
  The SDA code in TEPS that reloads the templates only selects
  the unique product affinities assigned to KYN, not as a
  combined affinity. We will be making a change to also select
  templates that include the product code in the template name.
  

Problem summary

• Some agents installed via Self Describing Agent deployment
  method do not display all report nodes in the physical
  navigator.  There may be zero report nodes, or some number less
  than expected.  Recycling the portal server resolves the
  problem.
  

Problem conclusion

• Modified code to select report node templates that include the
  product code in the template name.
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.3.0-TIV-ITM-FP0005
  

Temporary fix

• Recycle the portal server.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEPS

• Fixed component ID

  5724C04PS

Applicable component levels

• R623 PSY

     UP