IV61084: IMPACT 5.1.1 POLICY - SOME HTML CHARACTERS ARE NOT BEING CONVERTED TO CORRECT CHARACTERS

6.1.0-TIV-BSM-FP0004-zlinux
6.1.0-TIV-BSM-FP0004-windows
6.1.0-TIV-BSM-FP0004-solaris
6.1.0-TIV-BSM-FP0004-linux
6.1.0-TIV-BSM-FP0004-aix
6.1.0-TIV-NCI-FP0004-zlinux
6.1.0-TIV-NCI-FP0004-windows
6.1.0-TIV-NCI-FP0004-solaris
6.1.0-TIV-NCI-FP0004-aix
6.1.0-TIV-NCI-FP0004-linux
7.1.0-TIV-NCI-ZLINUX-FP0006
7.1.0-TIV-NCI-WINDOWS-FP0006
7.1.0-TIV-NCI-SOLARIS-FP0006
7.1.0-TIV-NCI-LINUX-FP0006
7.1.0-TIV-NCI-AIX-FP0006
7.1.0-TIV-NCI-ZLINUX-FP0005
7.1.0-TIV-NCI-LINUX-FP0005
7.1.0-TIV-NCI-WINDOWS-FP0005
7.1.0-TIV-NCI-SOLARIS-FP0005
7.1.0-TIV-NCI-AIX-FP0005
5.1.1-TIV-NCI-FP0003-Linux
5.1.1-TIV-NCI-FP0003-HPUX
5.1.1-TIV-NCI-FP0003-win
5.1.1-TIV-NCI-FP0003-Solaris
5.1.1-TIV-NCI-FP0003-Linuxs390
5.1.1-TIV-NCI-FP0003-aix
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 2(7.1.0-TIV-NCI-FP0002)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 3(7.1.0-TIV-NCI-FP0003)
IBM Tivoli Netcool/Impact V5.1.1 Fix Pack 3 (5.1.1-TIV-NCI-FP0003)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 5(7.1.0-TIV-NCI-FP0005)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 6(7.1.0-TIV-NCI-FP0006)
IBM Tivoli Netcool/Impact V6.1.0 Fix Pack 4(6.1.0-TIV-NCI-FP0004)
IBM Tivoli Business Service Manager V6.1.0 Fix Pack 4(6.1.0-TIV-BSM-FP0004)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 7(7.1.0-TIV-NCI-FP0007)
IBM Tivoli Netcool/Impact V6.1.0 Fix Pack 4(6.1.0-TIV-NCI-FP0004)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 8(7.1.0-TIV-NCI-FP0008)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 9(7.1.0-TIV-NCI-FP0009)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 10(7.1.0-TIV-NCI-FP0010)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 11(7.1.0-TIV-NCI-FP0011)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 12 (7.1.0-TIV-NCI-FP0012)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 13 (7.1.0-TIV-NCI-FP0013)

APAR status

• Closed as program error.

Error description

• Some html characters are not being converted to correct
  characters
  

Local fix

• opened apar to provide fix
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Impact Users                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When impact logs the html characters, the html characters    *
  * are not translated to normal characters.                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  When impact logs the html characters, the html characters are
  not translated to normal characters.
  

Problem conclusion

• The fix was to add a function in NCI_UTIl.ipl to translate html
  characters to normal which can be used by the customer in his
  policy to convert the field before logging it.
  The Fix for this APAR is contained in the following maintenance
  package:
  | Fix Pack | 5.1.1-TIV-NCI-FP0003
  | Fix pack | 6.1.0-TIV-NCI-FP0004
  | Fix pack | 6.1.1-TIV-NCI-FP0006
  | Fix pack | 7.1.0-TIV-NCI-FP0002
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NETCOOL/IMPACT

• Fixed component ID

  5724O59IS

Applicable component levels

• R511 PSY

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