IV59290: ATTRIBUTE WONUM DOES NOT EXIST WHEN CLICKING ON RELATE RECORDS BUTTON.

APAR status

• Closed as program error.

Error description

• Attribute WONUM does not exist  when clicking on RELATE RECORDS
  button.
  
  Steps to Recreate:
  
  1) Create a new Asset and set it to active.
  2) From the newly created asset Record, Select Action and create
  an
  WorkOrder and a Ticket, from any type.
  
  3) Go To Service Request app and create a new ticket.
  
  4) Set the Asset created in the step 1 in the Asset field. In
  the asset
  lookup,Click on the View Work Details, a dialog will open.
  
  5) In this dialog, in the work tab some records should be
  listes, select
  them all and click in relate records.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of Service Request                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Attribute WONUM does not exist  when clicking on RELATE      *
  * RECORDS                                                      *
  * button.                                                      *
  *                                                              *
  * Steps to Recreate:                                           *
  *                                                              *
  * 1) Create a new Asset and set it to active.                  *
  * 2) From the newly created asset Record, Select Action and    *
  * create                                                       *
  * an                                                           *
  * WorkOrder and a Ticket, from any type.                       *
  *                                                              *
  * 3) Go To Service Request app and create a new ticket.        *
  *                                                              *
  * 4) Set the Asset created in the step 1 in the Asset field.   *
  * In                                                           *
  * the asset                                                    *
  * lookup,Click on the View Work Details, a dialog will open.   *
  *                                                              *
  * 5) In this dialog, in the work tab some records should be    *
  * listes, select                                               *
  * them all and click in relate records.                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * None                                                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	  Release 7.5.0.7 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Maximo
  

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R750 PSY

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