IBM Support

IV56056: UNABLE TO OPEN CUSTOM CGI PAGES

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You can track all active APARs for this component.

 

APAR status

  • Closed as documentation error.

Error description

  • TIP version 2.1
    
    WebGUI 7.3.1 no Fix pack
    
    Impact 5.1.1 Fix Pack 2
    
    Customized pagees using web wiget portlet, calling
    a cgi-script. Which calls a url from Impact Maintenance Window
    Management(MWM)in a new tab. When using Internet Explorer (IE)
    25 new tabs open recursively and the URL is not accessible.
    

Local fix

  • PTF
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Impact Users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * There was a need to document that there is an issue opening  *
    * Impact MWM add-on from WebGUI 7.3.1.0 on TIP v2.1 using      *
    * browser Internet Explorer8.                                  *
    * Issue symptoms and a solution are detailed in the technote.  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * A technote has been published with details on how to resolve *
    * the issue:                                                   *
    * Technote Link:                                               *
    * http://www-01.ibm.com/support/docview.wss?uid=swg21675943    *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV56056

  • Reported component name

    NETCOOL/IMPACT

  • Reported component ID

    5724O59IS

  • Reported release

    511

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-03

  • Closed date

    2014-06-13

  • Last modified date

    2014-06-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSCP78Y","label":"Netcool\/Impact"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"511","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
13 June 2014