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IV55483: OUR INSPECTORS DON'T RETURN THE EXPECTED VALUES FOR A MULTI-PROCESSOR SYSTEM

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • " number of processors " , "core of cpupackage" and "count of
cpupackage" don't return
the expected values for "IBM System x3750 M4" , see
http://www-03.ibm.com/systems/it/x/hardware/rack/x3750m4
This system is running  Window Server 2008 R2 Enterprise and has
4 physical sockets (processor ).

http://ark.intel.com/products/64604/ describes the Processor.
The processor has 12 threads.

QnA builds 9.1.840 and 9.1.905.999 were already provided to
the customer but they didn't fix the issue.
9.1.840 was provided on November and 9.1.905.999 on January

Below what is returned by 9.1.905.999

Q: version of client
A: 9.1.905.999

Q: operating system
A: Win2008R2 6.1.7601

Q: number of processors
A: 32

Q: count of cpupackage
A: 1

Q: cores of cpupackage
A: 32

Q: threads of cpupackage
A: 32

Q: brand string of main processor
A: Intel(R) Xeon(R) CPU E5-4607 0 @ 2.20GHz

See bug 61875 for further details

Local fix

  • n.a.

Problem summary

  • INSPECTORS DON'T RETURN THE EXPECTED VALUES FOR A
MULTI-PROCESSOR SYSTEM

Problem conclusion

  • Fixed in IBM Endpoint Manager 9.1 (fixpack 3).

General availability Q3 2014 (release schedule subject to
change).

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV55483
    • 

  • Reported component name
    TIV EP MGR PTCH
    • 

  • Reported component ID
    5725C43PM
    • 

  • Reported release
    90W
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-02-17
    • 

  • Closed date
    2014-06-05
    • 

  • Last modified date
    2014-06-05
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TIV EP MGR AGEN
    • 

  • Fixed component ID
    5725C43AG
    • 



Applicable component levels


    

  • R91W  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":null,"label":null},"Product":{"code":"SSBQVS","label":"Tivoli Endpoint Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"90W","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            05 June 2014
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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