IBM Support

IV51579: SSM LOGMONX AGENT MONITIORING WINDOWS EVENT LOGS CAN LOOSE TRACKOF THE CURRENT LOG POSITION.

Readmes are available

IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.1.1-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.1.1-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.1.1-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 2 README 4.0.1-TIV-SSM-FP0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.1.2-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.1.2-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.1.2-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.1.2-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.1.3-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.1.3-TIV-SSM-IF0002

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APAR status

  • Closed as program error.

Error description

  • ABSTRACT: SSM LogMonX agent monitoring Windows Event logs can
    loose track of the current log position.
    
    DESCRIPTION: The SSM can loose track of the current position of
    the windows event log when monitoring Windows Event logs.
    

Local fix

  • L3 provide.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of SSM 4.0 on Windows 2003 and below.                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The SSM can lose track of the current position of a windows  *
    * event logs and reset the position to the beginning. For SSM  *
    * 4.0 FP13 and later this defect only affects Windows 2003 and *
    * below. For 4.0 installs before FP13 this defect can affect   *
    * all versions of windows. SSM 4.0.1 does not support Windows  *
    * 2003 and is not affected.                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to SSM 4.0.1.1 IF0001                                *
    ****************************************************************
    

Problem conclusion

  • Monitoring has been changed so that the current position is not
    reset.
    
    The fix for this APAR is contained in the following maintenance
    packages:
        | interim fix | 4.0.0.14-TIV-SSM-IF0001
        | interim fix | 4.0.1.1-TIV-SSM-IF0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV51579

  • Reported component name

    NETCOOL SYS SVC

  • Reported component ID

    5724P4300

  • Reported release

    400

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-11-05

  • Closed date

    2014-01-29

  • Last modified date

    2014-03-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NETCOOL SYS SVC

  • Fixed component ID

    5724P4300

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCP7NT","label":"Netcool System Service Monitor"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"400","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
05 March 2014