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APAR status
Closed as program error.
Error description
The IBM Explorer for z/OS hangs during startup. This occurs after some additional plug-ins have been installed.
Local fix
Problem summary
The IBM Explorer for z/OS (z/OS Explorer) hangs sometimes during startup. This occurs after additional plug-ins have been installed, for example the CICS Tools or IBM Problem Determination Tools. The hang does not occur on every startup, so the workbench may start correctly if it is closed and re-launched.
Problem conclusion
The startup sequence of IBM Explorer for z/OS has been corrected to avoid the hang. This APAR also corrects a problem using IBM Explorer for z/OS to open data sets using FTP on Windows 7. The connection fails with a "ConnectionException: java.net.SocketException: Connection reset" exception. Message "IZE0823E Error occurred getting data sets data_sets" is also displayed. The problem is described by this technote. http://www.ibm.com/support/docview.wss?uid=swg21642923 The problem has been corrected by adding the system property java.net.preferIPv4Stack=true to the z/OS Explorer configuration options file. This fix will be made available in Version 2.1.0.1 of the IBM Explorer for z/OS. It will also be included in Version 5.1.1.1 of the CICS Explorer. For installation instructions please see: Ordering maintenance for the IBM CICS Explorer http://www.ibm.com/support/docview.wss?uid=swg21380083
Temporary fix
Comments
APAR Information
APAR number
IV45583
Reported component name
IBM EXPLORER FO
Reported component ID
AIMSYSXPL
Reported release
210
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2013-07-12
Closed date
2013-08-15
Last modified date
2013-08-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IBM EXPLORER FO
Fixed component ID
AIMSYSXPL
Applicable component levels
R210 PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSBDYH","label":"IBM Explorer for z\/OS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.1.0","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]
Document Information
Modified date:
15 August 2013