IV43447: SAE EVENTS THAT WERE GENERATED AT THE AGGREGATION LAYER ARE BEING DELETED AT THE DISPLAY LAYER

Direct links to fixes

APAR status

Closed as program error.

Error description

In OMNIbus environments using ITNM and the Service Affecting
Events (SAE), running the SAE triggers on the Display
ObjectServer will result in any SAE events that were generated
at the aggregation layer being deleted at the display layer.
The sae trigger group should only be enabled at the Aggregation
layer.

Local fix

You can run the following command on the Display Object Servers
to disable the sae trigger group:

alter trigger group sae set enabled false;

Problem summary

****************************************************************
* USERS AFFECTED:                                              *
* Customers using the Service Affecting Events (SAE) plugin    *
* from ITNM.                                                   *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* In OMNIbus environments using ITNM and the Service Affecting *
* Events (SAE), running the SAE triggers on the Display        *
* ObjectServer will result in any SAE events that were         *
* generated at the aggregation layer being deleted at the      *
* display layer. The sae trigger group should only be enabled  *
* at the Aggregation layer.                                    *
****************************************************************
* RECOMMENDATION:                                              *
* Apply the maintenance packages listed in the Problem         *
* Conclusion.                                                  *
*                                                              *
* For a new installation you will run nco_dbinit.  To apply    *
* the fix to an existing installation, you will need to        *
* manually disable the sae trigger group on your Display       *
* Object Servers.                                              *
****************************************************************

Problem conclusion

The fix for this APAR is contained in the following maintenance
packages:
     | fix pack | 7.4.0-TIV-NCOMNIbus-FP0002
     | fix pack | 7.3.1-TIV-NCOMNIbus-FP0008

Temporary fix

You can run the following command on the Display Object Servers
to disable the sae trigger group:

alter trigger group sae set enabled false;

Comments

APAR Information

APAR number
IV43447
Reported component name
NETCOOL/OMNIBUS
Reported component ID
5724O4800
Reported release
731
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2013-05-30
Closed date
2013-05-31
Last modified date
2013-05-31

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name
NETCOOL/OMNIBUS
Fixed component ID
5724O4800

Applicable component levels

R731 PSY
UP
R740 PSY
UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731"}]

Document Information

Modified date:
03 October 2021

Tips

IV43447: SAE EVENTS THAT WERE GENERATED AT THE AGGREGATION LAYER ARE BEING DELETED AT THE DISPLAY LAYER

Direct links to fixes

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

R731 PSY

R740 PSY

Document Information

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