IV38380: SCALED VALUE BAR CHART RENDER FAIL THRESHOLD

IBM Tivoli Monitoring 6.2.3 Fix Pack 5 (6.2.3-TIV-ITM-FP0005)
IBM Tivoli Monitoring 6.2.3 Fix Pack 4 (6.2.3-TIV-ITM-FP0004)

APAR status

• Closed as program error.

Error description

• APAR Type:            Field
  Approver Initials:    EA
  Severity:             3
  Reported Release:     623
  PROBLEM DESCRIPTION:
  RECREATE INSTRUCTIONS:
  I was able to recreate this using the "Windows NT Physical Disk
  (610)
  Average Disk Queue Length attribute" according to the L2
  recreate instructions document located here:
  https://ecurep.mainz.de.ibm.com/rest/download?filepath=92315%2C0
  70%2C724%2F2013-03-15%2F92315.070.724.recreationBYlab.doc
  

Local fix

• Do not check the "Chart Thresholds / Advanced options /
  Included in data bounds" option for charts based on scaled
  attributes.
  

Problem summary

• An empty or partial bar chart may be displayed if a threshold is
  defined for a wide range of values relative to the data.
  
  
  If a Tivoli Enterprise Portal bar chart is configured with a
  threshold having a wide range of values relative to the data
  being plotted, and the "Advanced Options / Included in data
  bounds" checkbox is selected, the initial chart display may not
  show the threshold.  If the "Refresh Now" button is clicked, the
  threshold will be correctly shown.
  

Problem conclusion

• The logic was changed to ensure that the chart axis spanned the
  full range of data and threshold values specified.
  
  
  The fix for this APAR is included in the following maintenance
  vehicle:
    | fix pack | 6.2.3-TIV-ITM-FP0004
    | fix pack | 6.3.0-TIV-ITM-FP0002
  

Temporary fix

• Do not specify thresholds having start or end values
  significantly smaller or larger than the data values being
  plotted.  Alternatively, click "Refresh Now" after opening the
  workspace containing the affected chart to cause it to be
  redrawn correctly.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEP

• Fixed component ID

  5724C04EP

Applicable component levels

• R623 PSY

     UP