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IV36526: REMOTE DEPLOY OF KQ7 AGENT FROM 6.2.3 MS APPS CD WILL DEPLOY AND CONFIGURE AT ITM RELEASE 6.2.3 FP1, BUT FAILS AT 6.2.3 FP2.

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APAR status

  • Closed as program error.

Error description

  • APAR Type: Field
    Approver: JM for XS
    Severity: 2
    Reported Release: 623 FP2
    Compid:  5608A41CI Distributed Installer
    Abstract: Remote Deploy of KQ7 agent from 6.2.3 MS Apps CD will
              deploy and configure at ITM release 6.2.3 FP1, but
              fails at 6.2.3 FP2.
    Environment:
      Windows only. Appears to be a regression from 6.2.3 FP1 to
      6.2.3 FP2.
    Problem Description:
      See abstract. This error also occurs when either silent
      install or Remote Deploy is used to install and automatically
      configure the agent with default settings.
    Recreate Instructions:
      1. Install ITM 6.2.3 FP2 on the endpoint.
      2. Addbundles for the MS Apps CD release 6.2.3 IIS Agent code
         KQ7 to an existing TEMS that the endpoint in 1 connects to.
      3. Deploy the KQ7 agent to the endpoint.
      4. The deploy should configure the instance and allow the
         agent to connect to the TEMS but it doesn't.
    

Local fix

  • Configure the KQ7 agent at the endpoint via Manage Tivoli
      Enterprise Monitoring Services (MTEMS-kinconfg.exe).
    

Problem summary

  • Remote deployment of ITCAM for IIS 6.23 agent (KQ7) fails to
    configure at IBM Tivoli Monitoring release 6.23 FP2.
    
    
    When remote deploying the IBM Tivoli Composite Application
    Manager for Microsoft Internet Information Services (IIS) Agent
    version 6.23, if the endpoint is a Windows system and the IBM
    Tivoli Monitoring OS agent on the endpoint is version 6.23 FP2,
    the ITCAM IIS agent is incorrectly configured and the agent is
    not started.
    

Problem conclusion

  • The code was changed to correctly configure the agent.
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
      | fix pack | 6.2.3-TIV-ITM-FP0004
      | fix pack | 6.3.0-TIV-ITM-FP0001
    

Temporary fix

  • Reconfigure the ITCAM for IIS Agent (KQ7) agent on the endpoint.
    

Comments

APAR Information

  • APAR number

    IV36526

  • Reported component name

    OMEG DIST INSTA

  • Reported component ID

    5608A41CI

  • Reported release

    623

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-09

  • Closed date

    2013-04-05

  • Last modified date

    2013-10-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OMEG DIST INSTA

  • Fixed component ID

    5608A41CI

Applicable component levels

  • R623 PSY

       UP

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Document Information

Modified date:
14 November 2022