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IV35507: "ENTERPRISE SUMMARY REPORT" CAN FAIL WHEN THERE MISSING TABLES

Fixes are available

IBM Tivoli Monitoring 6.2.3 Fix Pack 5 (6.2.3-TIV-ITM-FP0005)
IBM Tivoli Monitoring 6.2.3 Fix Pack 4 (6.2.3-TIV-ITM-FP0004)

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Environment: IBM Tivoli Monitoring 6.2.3 OS Agents Cognos
Reports
Problem Description: "Enterprise Summary Report" can fail when
there aren't at the same time data for Windows, Linux and Unix
machines.

Local fix

  • 



Problem summary


    

  • The Enterprise Summary report can fail when there is not data
for all platforms (Windows, Linux and UNIX).

    



Problem conclusion


    

  • Queries have been changed to tolerate when platform-specific
data is missing in the database.


The fix for this APAR is going to be included in the following
maintenance vehicle:
  | fix pack | 6.2.3-TIV-ITM-FP0004
  | fix pack | 6.3.0-TIV-ITM-FP0002

    



Temporary fix


    

  • Enable data collection for all platforms (UNIX, Linux and
Windows).

    



Comments


    

  • 



APAR Information




    

  • APAR number
    IV35507
    • 

  • Reported component name
    ITM AGENT WINDO
    • 

  • Reported component ID
    5724C040W
    • 

  • Reported release
    623
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-01-21
    • 

  • Closed date
    2013-04-15
    • 

  • Last modified date
    2013-10-13
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    OS AGENT TCR RP
    • 

  • Fixed component ID
    5724C04OS
    • 



Applicable component levels


    

  • R623  PSY
       UP
    • 

  • R630  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSCTR4J","label":"Tivoli Common Reporting TCR"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2.3","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            13 October 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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