A fix is available
APAR status
Closed as program error.
Error description
Monitoring Server may crash when multiple SOAP queries are performed. In particular this behaviour has been reproduced when scripts are used to issue the SOAP queries that results in a huge SOAP workload for Monitoring Server. Also a memory leak is observed in the same conditions.
Local fix
The issue is already fixed in ITM 6.2.2FP9 and ITM 6.2.3FP1. No workaround is available.
Problem summary
The monitoring server may crash with multiple SOAP queries. If excessively heavy SOAP traffic is directed toward the monitoring server, a memory leak may occur and occasionally lead to a crash.
Problem conclusion
Proper handling of memory allocations has been added for nodes and the caching mechanism. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.2-TIV-ITM-FP0009
Temporary fix
Comments
APAR Information
APAR number
IV22848
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
622
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-06-13
Closed date
2012-06-29
Last modified date
2012-06-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
R622 PSY
UP
[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSCTLMP","label":"ITM Tivoli Enterprise Mgmt Server V6"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"622","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
29 June 2012