IV21233: UPGRADE FAILS AS NON-ROOT WITH LINUX KUL AGENT

IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)

APAR status

• Closed as program error.

Error description

• Upgrading the Unix Logs agent (ul) on Linux fails when the
  installation directory is owned by a non-root user and
  "secureMain -g tivoli lock"  or  "SetPerm -a"  was run.
  
  Recreate Steps:
  
  1) Install base of ITM 622 FP2 as itmuser.
  2) Add the user itmuser to the group tivoli.
  3) Run secureMain -g tivoli lock   to use group tivoli.
  4) Start all components with itmuser.
  5) Notice that cinfo -r shows owner itmuser for all components
  except for the ul agent which shows owner root.
  
  *********** Wed May  2 01:33:10 IST 2012 ******************
  User: itmuser Groups: dasadm1 db2grp1 tivoli
  Host name : systema     Installer Lvl:06.22.02.00
  CandleHome: /opt/IBM/ITM
  ***********************************************************
  Host     Prod  PID    Owner    Start  ID            ..Status
  systema  kf    22482  itmuser  01:12  None          ...running
  systema  cq    22622  itmuser  01:13  None          ...running
  systema  hd    23182  itmuser  01:13  None          ...running
  systema  sy    23551  itmuser  01:13  None          ...running
  systema  lz    24125  itmuser  01:14  None          ...running
  systema  ms    2337   itmuser  01:27  Hub_systema  ...running
  systema  ul    13776  root     01:30  None          ...running
  
  6) Run the install for Fix Pack 8
  7) The install terminates with the following error message:
  
  install.sh warning: The userid associated with the "ul" product
  code and "13776" process id does not match the current user,
  continuing ...
  install.sh failure: KCI0245E A running process(s) was detected
  whose associated userid does not match the current userid. The
  install will be aborted.
  

Local fix

• Stop the Unix Logs agent (ul) before upgrading.
  

Problem summary

• Upgrade of the UNIX Log Agent fails on Linux if the SetPerm or
  secureMain command was run.
  
  
  Upgrading the UNIX Log Agent (product code ul) as a non-root
  user on Linux fails when the installation path is owned by a
  non-root user and "secureMain -g tivoli lock"  or  "SetPerm -a"
  was run beforehand. The upgrade as a non-root user fails because
  the installer detects that the UNIX Log Agent is running as root
  user and issues a fatal error instead of attempting to stop the
  agent. The fatal error appears as follows:
  install.sh failure: KCI0245E A running process(s) was detected
  whose associated userid does not match the current userid.  The
  install will be aborted.
  

Problem conclusion

• The code was changed to recognize that the UNIX Log Agent was
  started by a non-root user and can then be stopped by the
  installer.
  
  The fix for this APAR is contained in the following maintenance
  packages:
    | fix pack | 6.2.2-TIV-ITM-FP0009
    | fix pack | 6.2.3-TIV-ITM-FP0002
  

Temporary fix

• Stop the UNIX Log Agent before upgrade.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  OMEG DIST INSTA

• Fixed component ID

  5608A41CI

Applicable component levels

• R622 PSY

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