IBM Support

IV18135: CMVC 220223 - RESOLVE DISPLAY RECENTLY VIEWED ESPOT TO DISPLAY CATALOG ENTRIES.

Direct links to fixes

7.0.0.9 for Developer Express
7.0.0.9 for Developer Professional
7.0.0.9 for Developer Enterprise
7.0.0-WS-WCServer-FP009
WebSphere Commerce Version 7.0.0.7 Fix Pack
WebSphere Commerce Version 7.0.0.9 Fix Pack

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When the request of ProductDisplay is processed the recently
viewed catalog entries are not recorded and the following is
seen in the trace.log:

 3 -30de398d:13617426605:-7fe0
com.ibm.commerce.event.usertraffic.UserTrafficData.PMRDEBUG
HttpServletRequest:com.ibm.ws.cache.servlet.CacheProxyRequest
 9594 [3/16/12 1:00:25:782 CST] 0000002e WC_SERVER     3
-30de398d:13617426605:-7fe0
com.ibm.commerce.event.usertraffic.UserTrafficData.PMRDEBUG
req.getPathInfo():null
 9595 [3/16/12 1:00:25:782 CST] 0000002e WC_SERVER     3
-30de398d:13617426605:-7fe0
com.ibm.commerce.event.usertraffic.UserTrafficData.PMRDEBUG
req.getServletPath():null

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce users on V7 who setup the Display Recently
Viewed eMarketing Spot

PROBLEM ABSTRACT:
Display Recently Viewed espot doesn't display recently viewed
catalog entries.


BUSINESS IMPACT:
The recently viewed items failed to display on the espot

RECOMMENDATION:

    



Problem conclusion


    

  • This issue is fixed by resetting the request/response referenced
by the request handler/controller object/device adapter to their
original values after FilterChain.doFilter() is called. As a
result UserTrafficData.parseEventData() contains valid
information when  RuntimeServletFilter calls
WebControllerHelper.endRequestProcessFinal() and the recently
viewed items are recorded properly.

-------------------------------------------------------------
The latest available maintenance information can be obtained
from the Recommended Fixes for WebSphere Commerce technote:
http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV18135
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3801
    • 

  • Reported release
    600
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2012-03-26
    • 

  • Closed date
    2012-06-28
    • 

  • Last modified date
    2012-06-28
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3801
    • 



Applicable component levels


    

  • R600  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            28 June 2012
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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