IV15091: I5OS AGENT STARTS BUT THEN ENDS ABNORMALLY

IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)

APAR status

• Closed as program error.

Error description

• Product: i5OS for AS400 agent
  
  
  Severity: 3
  
  Approver: John Ripstra
  Reported Release: 6.2.2
  Compid: 5724C04A4
  
  Problem Description: i5OS Agent starts but then ends abnormally
  
  
  Problem: When using ENDOMA or GO OMA option 3 and specifying
  *IMMED,
  JOBSn *USRSPC(s) are not properly deleted in QAUTOTMP.  The next
  startup
  of the agent causes additional user spaces to be created.  If
  this is
  done several times, once the list of user spaces reaches 36, the
  agent
  will fail to start up.
  
  LOCAL FIX: When ending the agent, make sure to use the default
  of
  *CNTRLD rather than *IMMED to allow the agent to remove
  temporary workspaces.
  

Local fix

• When ending the agent, make sure to use the default
  of *CNTRLD rather than *IMMED to allow the agent to remove
  temporary workspaces.
  

Problem summary

• The Monitoring Agent for i5/OS starts but ends suddenly with an
  error.
  
  During startup of the Monitoring Agent for i5/OS, an attempt to
  create a user space in the library QAUTOTMP for an enabled
  situation fails because we have already reached the maximum
  number of unique user spaces for that situation. The job log for
  the CT_AGENT job will have a C2M1601 message that indicates a
  SIGABRT signal was raised, followed by a CEE9901 message that
  indicates that the application ended abnormally due to an
  unhandled exception.
  

Problem conclusion

• The Monitoring Agent for i5/OS now performs cleanup of known
  uniquely named user spaces prior to starting the agent. This
  will allow the agent to create new user spaces and start
  successfully.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
    | fix pack | 6.2.2-TIV-ITM-FP0009
    | fix pack | 6.2.3-TIV-ITM-FP0002
  

Temporary fix

• When stopping the agent, make sure to use the default option of
  *CNTRLD rather than *IMMED. Stopping the agent with the *CNTRLD
  option allows the agent to shutdown cleanly, removing the
  temporary user spaces.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITM AGENT ISERI

• Fixed component ID

  5724C04A4

Applicable component levels

• R622 PSY

     UP

• R623 PSY

     UP