IBM Support

IV12428: INCORRECT NETWORK STATISTICS IN UNIX OS AGENT.

Fixes are available

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Environment: Unix OS Monitoring Agent 6.22FP03 on HP 11.11


Problem Description: Unix OS Agent doesn't retrieve correct
network statistics for inbound errors, outbound errors and
collisions on HP.


Detailed Recreation Procedure: Observe the behavior of network
statistics in the inbound errors, outbound errors and
collisions filed.


Related Files and Output: To observe the issue the minimum level
of trace is KBB_RAS1=ERROR (UNIT:ifstat-DLPI ALL).

Local fix

  • N/A.

Problem summary

  • Incorrect network statistics in Unix OS Agent.

On HP-UX, the Monitoring Agent for UNIX OS does not retrieve
correct 64-bit network statistics for inbound errors, outbound
errors and collisions.

Problem conclusion

  • The code was modified to show congruent values with 32-bit
statistics.


The fix for this APAR is included in the following maintenance
vehicle:
    | fix pack | 6.2.2-TIV-ITM-FP0008
    | fix pack | 6.2.3-TIV-ITM-FP0002

Note: Search the IBM technical support web site for maintenance
package availability.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV12428
    • 

  • Reported component name
    ITM AGENT UNIX
    • 

  • Reported component ID
    5724C040U
    • 

  • Reported release
    622
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2011-12-20
    • 

  • Closed date
    2012-01-27
    • 

  • Last modified date
    2012-05-29
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    ITM AGENT UNIX
    • 

  • Fixed component ID
    5724C040U
    • 



Applicable component levels


    

  • R622  PSY
       UP
    • 








      
              
                            

              

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Document Information


            

            


                        

            Modified date:
            

            29 May 2012
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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