IV11904: TEP USER GROUPS TAB DISABLED IN USER ADMIN

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)

APAR status

• Closed as program error.

Error description

• When creating a userid called User in the Tivoli Enterprise
  Portal user
  administration dialog the "Users/Group" tab disables if you then
  assign
  any created user to a group.
  
  
  
  RECREATE INSTRUCTIONS:
  
  
  Create a
  new user  called "user" in TEPS and you add any user to any
  group then
  the user and group tag are grey (unselect ).
  

Local fix

• Delete the userid named "user".
  

Problem summary

• The Users and User Groups tabs in the Administer Users dialog
  become disabled if a user is created with a User ID of 'USER'.
  
  If the operator creates a user with a User ID of 'USER', the
  Users and User Groups tabs on the Administer Users dialog will
  become disabled whenever the User Groups tab is selected.  If
  the Hub Tivoli Enterprise Monitoring Server is on a case
  sensitive system, a User ID of 'USER' will cause the problem but
  other case variants will be OK.  If the Hub is on a case
  insensitive system like Windows, all case variants of 'USER'
  will cause the problem. Another symptom is that the Available /
  Assigned Members trees on the Members tab of the User Groups
  page may show nested levels of the Users node or may not show it
  all. The console log will show a stack trace having many lines
  like:
  
  at candle.fw.model.PBasedGraph.isNodeSharedByMultipleGraphs
  

Problem conclusion

• The logic was changed to allow all case variations of the User
  ID 'USER' to function correctly.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.2.2-TIV-ITM-FP0008
    | fix pack | 6.2.3-TIV-ITM-FP0002
  

Temporary fix

• On case sensitive Hubs, do not create a user with a User ID of
  'USER'.  On case insensitive Hubs, do not create a user with a
  User ID of any case variation of 'USER'.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEP

• Fixed component ID

  5724C04EP

Applicable component levels

• R622 PSY

     UP