IV09503: DUPLICATE DISK ENTRIES IN LOGICAL DISKS VIEW

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)

APAR status

• Closed as program error.

Error description

• In TEP, when displaying views with Logical Disks, entries can
  appear
  as duplicate, showing the same Logical Disk Name.  This can
  happen if
  
  additional unmounted partitions exist (HarddiskVolume#), which
  the
  Windows API is considering as assigned to an already used drive
  letter.
  

Local fix

• n/a
  

Problem summary

• Duplicate disk entries in Logical Disks view.
  
  In the Tivoli Enterprise Portal, when displaying views with
  Logical Disks, entries can appear as duplicate showing the same
  Logical Disk Name.  This can happen if additional unmounted
  partitions exist (HarddiskVolume#), which the Windows API
  considers as assigned to an already used drive letter.
  

Problem conclusion

• The code has been changed to check if a letter is already used
  before assigning it to a HarddiskVolume#.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
      | fix pack | 6.2.2-TIV-ITM-FP0008
      | fix pack | 6.2.3-TIV-ITM-FP0002
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITM AGENT WINDO

• Fixed component ID

  5724C040W

Applicable component levels

• R622 PSY

     UP

• R623 PSY

     UP

• R610 PSN

     UP

• R620 PSN

     UP

• R621 PSN

     UP