IBM Support

IV08214: SSM 4.0 SSM HOSTRES MAY NOT UPDATE HRPROCESSORLOAD OBJECT

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • SSM4.0 - Solaris10 .
    
    Abstract: SSM Hostres may not update HrProcessorLoad
    object. .
    
    
    Description:
    
    On some Solaris systems CPU instance numbers can start from any
    integer and be non-consecutive.
    
    There is an issue with the SSM that means that any
    instance numbers larger than the CPU count will not have the
    load value updated in the hrProcessorTable.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users running the SSM on Solaris who monitor the             *
    * HrProcessorLoad object.                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * On some Solaris machines the HrProcessorLoad object is never *
    * updated. This occurs when the cpu instance ids are not       *
    * consecutively numbered from 1. You can check this by using   *
    * the following kstat command: "kstat -c misc -m cpu_stat |    *
    * grep instance".                                              *
    *                                                              *
    * Sysres metrics are not affected by this defect.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Update to SSM Fix Pack 13                                    *
    ****************************************************************
    

Problem conclusion

  • Hostres iteration code now will update the HrProcessorLoad
    object.
    
    The fix for this APAR is contained in the following maintenance
    packages:
        | fix pack | 4.0.0-TIV-SSM-FP0013
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV08214

  • Reported component name

    NETCOOL SYS SVC

  • Reported component ID

    5724P4300

  • Reported release

    400

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2011-09-28

  • Closed date

    2011-10-19

  • Last modified date

    2011-10-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NETCOOL SYS SVC

  • Fixed component ID

    5724P4300

Applicable component levels

  • R400 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCP7NT","label":"Netcool System Service Monitor"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"400","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
19 October 2011