IV07486: UNABLE TO MONITOR LOGICAL DISKS FOR MOUNT POINTS > 64 CHARS

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  
  Displaying the Logical Disks view from TEP, the rows for Mount
  points which name is longer than 64 characters are not
  displayed. Also situations for Logical Disks will not detect
  such entries. This apar will work in conjunction with APAR
  IZ94770 to provide the support of Mount Points with name longer
  than 64 characters and the mount points were defined by using
  the "New Simple Volume Wizard" of the Windows Disk Management
  interface, and a mount point with such long name was used to
  format a new partiton.
  
  
  
  RECREATE INSTRUCTIONS:
  
  Open Disk Mangement Interface from Control Panel.
  Select an unformatted partition and use the "New
  Simple Volume Wizard" to create a mount point on
  it, with a name longer than 64 characters (including
  the path of the mounted directory).
  The corresponding row in Logical disks view of TEP
  will not be displayed.
  

Local fix

• N/A
  

Problem summary

• When displaying the Logical Disks view from the portal client,
  the rows for Mount points with names longer than 64 characters
  are not displayed. Also, situations for Logical Disks will not
  detect such entries.
  

Problem conclusion

• The code was modified in order to handle mount points with long
  names, up to 213 bytes long. The mount points are defined in
  the Windows "Control Panel", by using the "New Simple Volume
  Wizard" of the Windows Disk Management interface.
  
  This apar will work in conjunction with APAR IZ94770 that
  introduced the the new attribute "Disk Name Long" in the
  "Logical Disks" attribute group.
  
  The new attribute can also be used when defining Situations.
  In order to display the new attribute in the TEP interface, the
  customer is required to define a corresponding view and query.
  Note that in some levels of the Operating System (for instance
  in Windows XP), the Perfmon utility is displaying the mounted
  points in the Logical Disks performance counters as
  "harddiskvalue#". In such case, ITM will use this name to
  identify the the mount points.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
    | interim fix | 6.2.2.5-TIV-ITM_WIN-IF0001
    | fix pack | 6.2.2-TIV-ITM-FP0007
    | fix pack | 6.2.3-TIV-ITM-FP0001
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITM AGENT WINDO

• Fixed component ID

  5724C040W

Applicable component levels

• R622 PSY

     UP

• R623 PSY

     UP

• R610 PSN

     UP

• R620 PSN

     UP

• R621 PSN

     UP