IV02310: CINFO -R DOES NOT REPORT RUNNING CORRECTLY IN AN AIX CLUSTER

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)

APAR status

• Closed as program error.

Error description

• cinfo -r reports the status of running agents incorrectly in an
  AIX cluster services environment.
  
  RECREATE INSTRUCTIONS:
  Ensure that `hostname` and `uname -n` do not return the same
  value.Ensure that hosts `hostname` and `uname -n` do not return
  the same value. Install ITM 6.2 OS agent. Configure and start
  it.
  Upgrade to the 6.22 FP2 OS agent.
  ﾪERROR| The watchdog attempts to repeatedly restart the OS
  agent.
  ﾪERROR| cinfo -r reports that agent as not running.
  

Local fix

• Change the original code from:
  
  # The hostname command returns the local host name.
  localName=`uname -n`
  localSName=`print $localName ! cut -d'.' -f1`
  
  to something like the following:
  
  # The hostname command returns the local host name.
  localUName=`uname -n`
  localUSName=`print $localUName ! cut -d'.' -f1`
  localHName=`hostname
  localHSName=`print $localHName ! cut -d'.' -f1`
  localName="$localUName $localHName"
  localSName="$localUSName $localHSName"
  

Problem summary

• "cinfo -r" reports the status of running agents incorrectly in
  an AIX cluster services environment.
  
  
  The ITMhostName command returns incomplete information when the
  local system name is different from the local node name.
  

Problem conclusion

• The installer now properly uses both the local system name and
  the local node name.
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
     | fix pack | 6.2.2-TIV-ITM-FP0007
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  OMEG DIST INSTA

• Fixed component ID

  5608A41CI

Applicable component levels

• R622 PSY

     UP