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IT42880: ARCHECKER UNABLE TO LOCATE OBJECT WHILE RESTORING LOGICAL LOGS AND GETTING BSAGETOBJECT FAILED WITH 3 ON AMAZON S3

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APAR status

  • Closed as Permanent restriction.

Error description

  • Customer has an issue of restoring Logical logs from S3 bucket
    location using archecker table level restore utility
    
    What we have done is listed in below:
    1) Setup both 'LOGPOOL' and 'DBSPOOL' devices to CLOUD path
    2) Took 2 L0 full backups to S3 bucket Location.
    3) Generated some logical logs (512, 513 in our case)
    4) Trying to restore a single table using the above backup(s)
    with below archecker command
     archecker Command using in it is --> archecker -bdvs -f
    /arch.txt
    
    5) Getting the below error:
    Path /aws/*/512
            Resource L
    
    CRITICAL ERROR: Unable to locate object.
            BSAGetObject failed with 3 (System error), pid=2355865
    ----
    We suspect 'archecker internal call to get the logical log
    folder path
     --> /aws/*/512' does not recognize by underline CLI call to
    get logical logs.
    Please see, 'aws_s3_cli_call_test.png' file for more detail.
    We can get the S3  backed-up Logical log '512' object using
    '/aws/0/512' call but not with '/aws/*/512' call...
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * see Error Description                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • see Error Description
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT42880

  • Reported component name

    INFORMIX SERVER

  • Reported component ID

    5725A3900

  • Reported release

    E10

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-01-10

  • Closed date

    2023-10-02

  • Last modified date

    2023-10-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSGU8G","label":"Informix Servers"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"E10","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
02 October 2023