IT41511: IDS AND CSDK INSTALLERS THROW EXCEPTION ON WINDOWS 2019 OR NEWER

APAR status

• Closed as program error.

Error description

• Both IDS and CSDK product installations fail to install on
  Windows 2019 or newer.
  
  For example, when trying to install ids 14.10.xC8 using
  ids_install on Windows 2019 or newer
  the installation will throw the following exception:
      at Flexeraaw7$aaa: Windows DLL failed to load
      at Flexeraaw7.af(Unknown Source)
      at Flexeraaw7.aa(Unknown Source)
      at com.zerog.ia.installer.LifeCycleManager.init(Unknown
  Source)
      at
  com.zerog.ia.installer.LifeCycleManager.executeApplication(Unkno
  wn Source)
      at com.zerog.ia.installer.Main.main(Unknown Source)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native
  Method)
      at
  sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
  Impl.java:90)
      at
  sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
  AccessorImpl.java:55)
      at java.lang.reflect.Method.invoke(Method.java:508)
      at com.zerog.lax.LAX.launch(Unknown Source)
      at com.zerog.lax.LAX.main(Unknown Source)
  

Local fix

• The installation will work when using the windows 8
  compatibility mode.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of Informix Server prior to 14.10.xC10W1               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to Informix Server 14. 10.xC10W1.                    *
  ****************************************************************
  The installer relies upon a third party product called
  InstallAnywhere.  The InstallAnywhere product was updated to IA
  2022 to correct the problem.
  

Problem conclusion

• Fixed in Informix Server 14.10.xC10W1.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  INFORMIX SERVER

• Fixed component ID

  5725A3900

Applicable component levels