IT40471: SCHEDLOGMAX/ERRORLOGMAX BACKUP-ARCHIVE CLIENT OPTIONS WILL CAUSE FAILURE IN DISPLAYING CLIENT DIAGNOSTIC DATA USING OC

APAR status

• Closed as program error.

Error description

• When using the Backup-archive client options
  SCHEDLOGMax/ERRORLOGMax in order to limit the maximum size of
  the SchedLog and Error Client Log File,
  the IBM Spectrum Protect Operation Center will fail to display
  the diagnostic client data via Client Management Service (CMS)
  and the following
  exception will be shown instead:
  "An unknown error occurred while collecting client logs and
  recommendations."
  
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect Operations Center V8.1.13 and later on all
  supported Operating Systems
  |MDVREGR- 8.1.13.000-5608E01UI |
  

Local fix

• Remove these options (SCHEDLOGMax/ERRORLOGMax ) from the Client
  option file.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect Operations Center users.            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.15. Note that this is     *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• The problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:  AIX, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM OPERATIONS

• Fixed component ID

  5608E01UI

Applicable component levels