APAR status
Closed as program error.
Error description
From the MSGPATH file we can see the servers trying to disconnect: 02:19:13 The SMX connection between high availability servers was closed because the peer server was unresponsive for the timeout period (60 seconds times the number of retries). 02:19:13 The SMX connection between high availability servers was closed because the peer server was unresponsive for the timeout period (60 seconds times the number of retries). 02:19:13 The SMX connection between high availability servers was closed because the peer server was unresponsive for the timeout period (60 seconds times the number of retries). 02:19:14 Error receiving a buffer from RSS rss_server01 - shutting down In the assertion fail file, you will likely only see a partial stack, which is due to the fact that an unexpected error message gets sprintf'd into a local variable that is not large enough to hold it. This corrupts the stack frames and impacts the ability of the stack to unwind. Here's the partial stack: ucontext: 0x0000000114205c40 siginfo: 0x0000000114205f20 si_signo: 10 si_code: 1 si_errno: 0 si_pid: 1668573551 si_uid: 0 si_addr: 0x6374696f6e2073cd si_value: 0x0000000000000000 si_fd: 1668573551 0x101021b40 oninit :: cloneSourceRecvThread + 0xb40 sp=0x237e46b00(0x20696e2074686520, 0x73716c686f737473, 0x2066696c652c2074, 0x68656e2073657474, 0x696e672053365f55, 0x53455f52454d4f54) Following the above MSGPATH output, the server does seem to print an unexpected message into MSGPATH that seems like it's the output for an onconfig parameter description like this: 02:19:14 Error receiving a buffer from RSS rss_server01 - shutting down 02:19:14 Used with the REMOTE_SERVER_CFG configuration parameter, the S6_USE_REMOTE_SERVER_CFG configuration parameter specifies the file used to authenticate secure server connections in an untrusted network environment. The REMOTE_SERVER_CFG configuration parameter is used to specify the name of a file that lists the remote server hosts that are trusted by the computer on which the database server resides. If one or more of the servers specified in the REMOTE_SERVER_CFG file is configured using the connection security option (s=6) in the sqlhosts file, then setting S6_USE_REMOTE_SERVER_CFG to 1 specifies that the servers in the REMOTE_SERVER_CFG are trusted connections. If S6_USE_REMOTE_SERVER_CFG is set to 0, then the $INFORMIXDIR/etc/host.equiv file is used to authenticate servers connecting through a secure port (as defined by setting s=6 in the sqlhost file). 02:19:14 invoke_alarm(): INFO: 1000 bytes in buffer but need 1045 02:19:14 RSS Server rss_server01 - state is now disconnected 02:19:14 Assert Failed: No Exception Handler
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of Informix Server prior to 12.10.xC15 and 14.10.xC7. * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to Informix Server 12.10.xC15 or 14.10.xC7 (when * * available). * ****************************************************************
Problem conclusion
Fixed in Informix Server 12.10.xC15 and 14.10.xC7.
Temporary fix
Comments
APAR Information
APAR number
IT37803
Reported component name
INFORMIX SERVER
Reported component ID
5725A3900
Reported release
C10
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-07-28
Closed date
2021-08-26
Last modified date
2021-08-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
INFORMIX SERVER
Fixed component ID
5725A3900
Applicable component levels
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSGU8G","label":"Informix Servers"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"C10"}]
Document Information
Modified date:
27 August 2021