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IT37663: RECEIVING ERROR MESSAGE WHEN TRYING TO VIEW APPLICATIONS -> PERFORMANCE

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APAR status

  • Closed as program error.

Error description

  • When trying to view performance informations of defined
    applications at Groups -> Applications, then select an
    application, right click -> view performance
    a pop-up window opens which should show the performance metrics
    for this application.
    This now results in error message:
    HWNPM0652E The requested performance metrics are no longer
    available. Clear your browser cache to proceed.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Control users attempting to view performance of *
    * Group/Application                                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When trying to view performance information of defined       *
    * applications at Groups -> Applications, then selecting       *
    * an application, right click -> view performance, a           *
    * pop-up window opens which should show the                    *
    * performance metrics for this application.                    *
    *                                                              *
    * But it results in error message:                             *
    * HWNPM0652E The requested performance metrics are no longer   *
    * available. Clear your browser cache to proceed.              *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Spectrum Control 5.4.4   [ 5.4.4-IBM-SC ]
    ( release target 3Q 2021 / August )
    
    http://www.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT37663

  • Reported component name

    TPC ADVANCED

  • Reported component ID

    5608TPCA0

  • Reported release

    542

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-07-16

  • Closed date

    2021-08-03

  • Last modified date

    2021-08-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC ADVANCED

  • Fixed component ID

    5608TPCA0

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"542"}]

Document Information

Modified date:
25 June 2022