IBM Support

IT36520: UNABLE TO ADD SPECTRUM PROTECT PLUS SERVER TO MONITOR IN THE OPERATIONS CENTER AFTER UPDATING PLUS CERTIFICATE.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After updating the Spectrum Protect Plus server with an
    internal CA signed certificate, the Operations Center
    encounters an error while attempting to retrieve the Plus
    
    certificate. This prevents the Operations Center from adding
    the Plus server for monitoring.
    
    IBM Spectrum Protect Versions
    Affected: Spectrum Protect Operations Center 8.1.10.0 and above
    on all platforms.
    
    Initial Impact: Medium
    
    Additional Keywords:
    oc spp certificate add TS005188764
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect Operations Center monitoring an IBM *
    * Spectrum Protect Plus server.                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in levels 8.1.12.100 and 8.1.13. Note  *
    * that this is subject to change at the discretion of IBM.     *
    ****************************************************************
    

Problem conclusion

  • The problem was fixed.
    Affected platforms for reported release:  AIX, Linux, and
    Windows.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT36520

  • Reported component name

    TSM OPERATIONS

  • Reported component ID

    5608E01UI

  • Reported release

    815

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-04-09

  • Closed date

    2021-04-29

  • Last modified date

    2021-04-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM OPERATIONS

  • Fixed component ID

    5608E01UI

Applicable component levels

  • R810 PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"815","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
17 December 2021