IT35314: SERVER TO SERVER ACTIONS FOR ELECTRONIC VAULTING FAIL WITH ANR1216E

7.1.13.000-TIV-TSMCMS-Linuxx64
7.1.13.000-TIV-TSMCMS-Windows32
7.1.13.000-TIV-TSMOC-Windows
7.1.13.000-TIV-TSMSRV-AIX
7.1.13.000-TIV-TSMSRV-HP-UX
8.1.12.000-IBM-SPSRV-AIX
8.1.12.000-IBM-SPSRV-Linuxppc64le
8.1.12.000-IBM-SPSRV-Linuxs390x
8.1.12.000-IBM-SPSRV-Linuxx86_64
8.1.12.000-IBM-SPSRV-WindowsX64
IBM Spectrum Protect Server V7.1 Fix Pack 13 (7.1.13.000) Downloads
IBM Spectrum Protect Server V8.1 Fix Pack 12 (V8.1.12) Downloads

APAR status

• Closed as program error.

Error description

• When using electronic vaulting with Spectrum Protect server
  versions 7.1.8 and 8.1.2 and higher, processes using this
  functionality fail due to the passwords for the node on the
  source and target server not matching.
  This occurs when the
  node password has expired on the target server, it does not get
  automatically updated on the target server where the virtual
  volumes are hosted.
  
  The ACTLOG will report the volumes as
  inaccessible (as shown below) and will need to be updated
  manually to re-establish communications.
  The source server's
  attempts to connect will fail with ANR1404W warning messages.
  
  The target server will issue ANR0425W indicating that the
  node's password has expired
  
  ANR1404W Scratch volume mount
  request denied - mount failed.
  ANR1216E BACKUP STGPOOL:
  Process xxx terminated - storage media inaccessible.
  ANR1893E
  Process xxx for BACKUP STORAGE POOL completed with a completion
  state of FAILURE.
  
  ANR0425W  Session session number for
  node node name refused - node password has expired.
  
  Spectrum
  Protect Versions Affected:
  IBM Spectrum Protect Server 7.1.8.00
  & 8.1.2.000 and higher on all supported platforms.
  
  Additional
  Keywords: TS003823915
  Virtual volumes servernode password
  expiration renewal
  

Local fix

• Set the password expiration to an acceptable period before it
  expires and a version containing the fix can be
  applied.
  Manually set the password.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.13 and 8.1.12. Note that *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, HP-UX, Solaris,
  Linux, and Windows.
  Platforms fixed:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels