IT35227: LOGIN TO OPERATIONS CENTER 8.1.11 WILL FAIL WITH ERROR IF NON DEFAULT PORT IS IN USE

IBM Spectrum Protect Operations Center V8.1.12 Download

APAR status

• Closed as program error.

Error description

• After a successful installation of the IBM Spectrum Protect
  Operations Center as level 8.1.11 using the non default (11090)
  port, the login will not show up and instead the following
  error will be displayed on web page:
  
  
  WebLoging Message: https://<ipaddress>:<non_default_port>/oc Not
  Found The application or context root for this request has not
  been found: /oc
  
  
  The problem will occur only if a different port than the default
  one (port 11090) was defined in the bootstrap.properties file
  located in
  
  for Linux and AIX :
  installation_dir/ui/Liberty/usr/servers/guiServer
  for Windows : installation_dir\ui\Liberty\usr\servers\guiServer
  
  
  
  
  IBM Spectrum Protect versions affected:
  IBM Spectrum Operations Center v.8.1.11 on all supported
  platforms
  | MDVREGR 8.1.10-TIV_5608E01 |
  
  
  
  Initial Impact:
  Medium
  
  
  
  Additional Keywords:
  TSM "Spectrum Protect" #TS004590463 OC login fail " The
  application or context root for this request has not been found:
  /oc "
  

Local fix

• On the IBM Spectrum Protect Operations Center machine, go to the
  following directory, where installation_dir represents the
  directory in which the Operations Center is installed:
  
      Linux/AIX --->
  installation_dir/ui/Liberty/usr/servers/guiServer
      Windows --->
  installation_dir\ui\Liberty\usr\servers\guiServer
  
  
  Open the server.xml and edit the virtual host definition to
  reflect the port entered at install time or set via the
  instructions documented here:
  https://www.ibm.com/support/knowledgecenter/SSEQVQ_8.1.11/srv.in
  stall/t_oc_inst_secport_config.html
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect Operations Center users that use a  *
  * non default port.                                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.12. Note that this is     *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• The problem was fixed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM OPERATIONS

• Fixed component ID

  5608E01UI

Applicable component levels

• R810 PSY

     UP