APAR status
Closed as program error.
Error description
Users adding Cloud Object Storage (COS) may find that the COS device is added successfully but the probe fails. In the server logs: 2020-10-19 08:46:25.391-0500 [EP-SubJob: my.COS.ibm.com-xxxx] [CleversafeNAPIDiscovery.collectObjectResources] [ERROR] Error collecting object resources java.lang.UnsupportedOperationException: JsonNull at com.google.gson.JsonElement.getAsString(JsonElement.java:191) at com.ibm.cleversafe.client.model.DSNetSystemConfigurationHandler. getMirrors(DSNetSystemConfigurationHandler.java:620) at com.ibm.cleversafe.client.api.DSNetSystemConfigurationClient.get SystemConfiguration(DSNetSystemConfigurationClient.java:115) at com.ibm.tpc.ep.cleversafe.CleversafeProvider.collectAllDSNetConf iguration(CleversafeProvider.java:118) at com.ibm.tpc.ep.cleversafe.CleversafeNAPIDiscovery.collectObjectR esources(CleversafeNAPIDiscovery.java:345) at com.ibm.tpc.ep.cleversafe.CleversafeNAPIDiscovery.runProbe(Cleve rsafeNAPIDiscovery.java:187) at com.ibm.tpc.ep.cleversafe.CleversafeNAPIDiscovery.collectData(Cl eversafeNAPIDiscovery.java:302) at com.ibm.tpc.ep.cleversafe.CleversafeNAPIDiscovery.run(Cleversafe NAPIDiscovery.java:93) at com.ibm.tpc.ep.base.EPLauncher$SubJobThread.run(EPLauncher.java: 177) 2020-10-19 08:46:25.407-0500 [EP-SubJob: my.COS.ibm.com-xxxx] [CleversafeNAPIDiscovery.run()] [ERROR] Error running discovery: com.ibm.tpc.common.api.napi.NAPIConnectionException: rc = 46, msg = HWNEP0129E at com.ibm.tpc.ep.cleversafe.CleversafeNAPIDiscovery.collectObjectR esources(CleversafeNAPIDiscovery.java:399) at com.ibm.tpc.ep.cleversafe.CleversafeNAPIDiscovery.runProbe(Cleve rsafeNAPIDiscovery.java:187) at com.ibm.tpc.ep.cleversafe.CleversafeNAPIDiscovery.collectData(Cl eversafeNA8PIDiscovery.java:302) at com.ibm.tpc.ep.cleversafe.CleversafeNAPIDiscovery.run(Cleversafe NAPIDiscovery.java:93) at com.ibm.tpc.ep.base.EPLauncher$SubJobThread.run(EPLauncher.java: 177) The error occurs when collecting the mirrors details information.
Local fix
update the vaults that has a null in the description
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users adding / monitoring Cloud Object * * Storage * **************************************************************** * PROBLEM DESCRIPTION: * * Storage Insights users adding Cloud Object Storage (COS) * * may experience that the COS device is added successfully * * but the probe fails. * * * * And found in the server logs: * * [CleversafeNAPIDiscovery.collectObjectResources] [ERROR] * * Error collecting object resources * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q21 [ 5.4.2-IBM-SI-Patch ] ( release target 1Q 2021 / February ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT35167
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
541
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-12-04
Closed date
2021-01-12
Last modified date
2021-02-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"541"}]
Document Information
Modified date:
08 February 2022